Privacy first
Your WhatsApp stays yours.
Threadesk never monitors your chats, never sends messages, and never stores your conversations. You choose the chat. You start the scan. You decide what gets saved.
Join Early AccessThe 30-second answer
Every question. Answered immediately.
Does Threadesk read all chats?
NO
Does it send messages?
NO
Does it monitor WhatsApp?
NO
Does it save conversations?
NO
Do I control scans?
YES
Non-negotiable
What Threadesk never does
How a scan works
What happens when you scan
You open a customer chat
You click AI Scan
Only visible messages are analyzed
Relevant information is extracted
You review the results
You decide what gets saved
What gets stored
Only what you choose to save
Customer
Sarah Johnson
+234 801 …
Order
Dress × 2
₦75,000
Payment
Paid
Jun 18, 2026
Conversations are not stored.
Frequently asked questions
Does Threadesk read all my WhatsApp?
No. Only the chat you open and choose to scan. Nothing else is ever accessed.
Does Threadesk send messages?
No. Threadesk never sends messages automatically. It is completely read-only.
Can my customers see Threadesk?
No. Everything happens inside your side panel. Your customers never know it exists.
Does Threadesk store conversations?
No. Only the information you explicitly save — orders, payments, and customer details.
Can I delete my data?
Yes. You can delete any saved record at any time. Nothing is permanent without your approval.